Refund and Shipping Policies

Refund Policy

Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To complete your return, we require a receipt or proof of purchase.

Partial Refunds

There are certain situations where only partial refunds are granted (if applicable):

  • Learning systems or books with obvious signs of use

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

  • Any item that is returned more than 90 days after delivery

Refunds (if applicable):

  • Materials will be inspected prior to issuing a refund.

  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):

  • If you haven’t received a refund yet, first check your bank account again.

  • Then contact your credit card company, it may take some time before your refund is officially posted.

  • Next contact your bank. There is often some processing time before a refund is posted.

  • If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Shipping

  • To return your product, you should contact [email protected] to arrange return and refund.  We prefer to do this in person.

  • If required, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.